DriverPlan Key Facts

About our insurance services

The Financial Services Authority (FSA)

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

Whose products do we offer?

We only offer products from Isle of Man Assurance Ltd for driving licence protection insurance.

Which service will we provide you with?

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

What will you have to pay us for this service?

No fee. You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.

Who regulates us?

Provide Solutions Ltd trading as DriverPlan, PO BOX 412, Weston Super Mare, BS24 8QZ is authorised and regulated by the Financial Services Authority. Our FSA Register Number is 314237.

Our permitted business is advising on and arranging non investment insurance contracts.

You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

What to do if you have a complaint?

If you wish to register a complaint please contact us:

In writing: write to Provide Solutions Ltd, PO Box 412, Weston Super Mare, BS24 8QZ.

By phone: telephone 0845 5194259.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

Are we covered by the Financial Services Compensation Scheme? (FSCS)

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.

Further information about the compensation scheme arrangements is availiable from the FSCS.